Orenda is a word with Iroquois roots referencing "the power of human will to change the world" or "a voiced summoning of personal strength to change fate." We like to think of it as the power of the human hand connected with the heart.
Most of our jewelry is made in house by owners Susan Pridham and Alexa Suess in Greenport, NY. We also stock a house line from a lovely company in California as well as a few other select studios that we like from across the country.
We pride ourselves in using fine materials that wear well with your life. We do not carry any items that are plated or filled as we want our adornments to be as pure and durable as possible. See each item page for a complete list of materials used in each piece.
Items denoted as "made to order" can take up to 7-10 days to process because we make those pieces just for you! Items marked as "ready to ship" will leave our shop within two business days of the purchase date.
Most shipments arrive within 2-4 business days. Please note every item has a different lead time depending on if it's "ready to ship" or "made to order." See above for more info.
We use USPS First Class or Priority depending on the weight of the item. Every item is trackable and orders over $100 are fully insured.
Returns + Exchanges
We unfortunately do not offer returns unless the item is deemed faulty. We will, however, issue you a store credit within 30 days of purchase. You, the customer, will be responsible for the return shipping. Please note that customized items and sale items are not eligible for exchange.
Orders can be returned to this address: 29 Front St. Greenport, NY 11944
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there. Please note that customized items are not eligible for exchange.
We take your privacy very seriously at Orenda. We do not sell nor share any personal data collected with any outside agency or organization other than as necessary to complete your business transactions (such as credit card processing or shipping address).
We may at times send you information about sales, specials, or other events. You may opt out of such contact by clicking the unsubscribe link at the bottom of the email.
We retain account information such as email address, name, and address on our system to make your shopping and ordering experience faster and more convenient. Such information can be removed from our system by sending us an email to firstname.lastname@example.org or by written request to our store address.
All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, Orenda reserves the right to refuse the sale and may offer the items again at with the correct information.
Orenda does not guarantee the availability of any items listed on orendagreenport.com. If the item selected for purchase is not available, Orenda will make every effort to contact the customer to notify them of the cancellation.
Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that Orenda shall have the right to refuse or cancel any such order whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, Orenda shall issue a credit to your credit card account in the amount of the purchase.
Our jewelry is sold in as is condition. Jewelry, like all material, is susceptible to damage and requires preventative measures and maintenance. It is important to be aware of your jewelry while wearing it and to choose pieces that are appropriate for your lifestyle. We recommend removing all jewelry, especially rings, in situations when abnormal contact is expected. Please do not swim in chlorinated or saltwater with any metal jewelry as it will incur damage that may not be able to be reversed. When not in use, store your jewelry in a soft airtight container to prevent tarnish and damage.
We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including accessibility standards up to level AA.
If you experience any difficulty in accessing any part of this website, please feel free to call us at 631.4776793 or email us at email@example.com — and we will work with you to provide the information, item, or transaction you seek through an alternate communication method or that is accessible for you consistent with applicable law (for example, through telephone support).